ORDERING AND PRICING INFO

To place an order on our website, please use the secure online shopping cart and enter your card information to finalize your purchase. You will receive a confirmation once your order has been placed. We value your privacy and use SSL (Security Socket Layer) encryption to protect the safety of your data. Our online shop is easy to use and conveniently available 24/7.

Need help ordering or would like more information on our products?

  • Our customer care specialists are available Monday – Friday from 9 am to 5 pm CST to answer questions, spec out projects, offer recommendations, or anything you may need in relation to your LED lighting project.

If you need assistance and call outside of the hours listed, please leave us a detailed message and we will get back to you or feel free to reach us via email at [email protected]

For information about returning merchandise and refunds, please view our return policy.

  • PRICING

Our distributors and wholesalers can get SPL OEM pricing list by contact us at [email protected]

  • METHODS OF PAYMENT

We are OEM for distributors and brand manufacturers.

For wholesalers and distributors with a Prowell account, you can order by check, wire transfer, or with a corporate purchase order. Please note that orders shipped within USA will be charged sales tax. Any orders shipped to Canada and USA are subject to import duties.

Our distributors and wholesalers can get SPL OEM pricing list by contact us at [email protected] .

METHODS OF PAYMENT

We are OEM for distributors and brand manufacturers.

For wholesalers and distributors with a Prowell account, you can order by check, wire transfer, or with a corporate purchase order. Please note that orders shipped within USA will be charged sales tax. Any orders shipped to Canada and USA are subject to import duties.

COUPON AND DISCOUNT REDEMPTION

Occasionally we make special discounts or coupons available, these may be redeemed by entering the discount code in the provided space during the online checkout process. Coupons and discounts have expiration dates and special requirements that must be met for the discount to be valid.

MISSING OR DAMAGED ITEMS, LOST ORDERS

Please contact us immediately if any items in your order are missing, damaged, or if your order does not arrive within the expected delivery window. We can not replace lost orders that someone else receives on your behalf (drop shipments).

SHIPPING

We ship to all 50 US states including APO/FPO addresses and to Canada using DHL/UPS/FedEx and USPS. We’re committed to in 30 days shipping on orders received Monday – Friday before 3 pm CST. Currently, we only offer shipping within the United States and Canada.